FAQ
Answers to the questions we hear most about fit, materials, gifting and shipping.
Fit & materials
Will it fit?
Yes. The open band adjusts to most fingers, so you don't need their ring size. Squeeze gently to tighten or widen to loosen.
What are the rings made of?
Every ring page lists its material. Most rings are stainless steel, which is tarnish-free and hypoallergenic. Big Sis and Little Sis, Forever In My Heart and Mustard Seed of Faith are copper, and Crown of Thorns is silver-plated.
Will it tarnish or turn my finger green?
Stainless steel won't tarnish or turn skin green. Copper can darken over time and on some skin may leave a faint green mark that washes right off; plating can wear or darken with water, lotion or perfume. Take copper and plated rings off before showering or swimming and wipe them with a soft cloth to keep them bright.
Can I add engraving?
Hug From Heaven and Paw Hug can be engraved on the inside of the band for free, up to 12 characters. Leave the field blank for no engraving.
Gifting
What's in the box?
Your ring, gift-boxed, with its message card already inside. No wrapping needed.
Can I send it straight to them?
Yes. Add their address at checkout. The card is already inside, and we never include a receipt or the price.
Shipping & orders
How long does shipping take?
US shipping is free and takes 5–7 business days, with tracking.
How do I track my order?
Use the tracking link in your shipping confirmation email. More help on our Track your order page.
Returns & warranty
What if they don't love it?
You're covered by our 90-day money-back guarantee. See Returns & refunds.
Is there a warranty?
Yes. Every ring has a free 1-year warranty. See Warranty.